So what do they do? They click a few extra buttons for that higher level chart, because they’re seeing so many patients in a shift and it’s that much easier to just click a few buttons than double the time in a patient’s room when there are other acute patients waiting. They lose money when their charts get downcoded. When that happens too often, administration comes down, and they’re told to write better charts. If a physician only charts what they has done, that means their charts sometimes don’t reach level 4 or 5. The pressure on physicians from the administration is incredible. I know every time I “just leave it,” I am lying in a medical document. I know they did not listen to the patient’s heart rhythm or breath sounds. I know they did not ask for social history. I have paid incredibly close attention to everything they say or do so my charts are as complete as possible. How do I know it’s not me? Because as the physician’s right hand, I have been with them the entire shift, even during any breaks they take. Sometimes, I’m told to just leave it, that I must have missed when they did it. In those cases, I go in and take out the inaccurate information. But sometimes, the physicians don’t do everything their macro says they’ve done. It ensures that there are enough areas input for the physical exam for the chart to be level 5. It’s nice and saves time, and it is usually accurate. Similarly, physicians can make “macros” which autopopulate certain parts of the chart, such as the physical exam. The physicians I work with, in a hospital who has been using scribes for over 3 years now, have all been grateful for the program. Scribes are purported to decrease physician burnout considerably and increase ED efficiency. Better documentation also leads to better billing, so hospitals make more money. Usually students or recent graduates interested in becoming a medical provider, we become the physician’s right hand. Physicians complain that they were becoming little more than data entry specialists, dedicating large portions of the time they should be spending with patients to clicking buttons. Unfortunately, such comprehensive medical records take time and effort to write. The EMR allowed for comprehensive, detailed documentation of test results, discussions with the patient, and interactions with the police. His testimony was therefore entirely based on the medical chart, written by me and approved by him. Few physicians would be able to remember all the details of an encounter so long ago. The patient had been seen several months ago in the ED. It allows for better defense of the physician’s medical decisions, even months down the line.įor example, a physician I worked with was asked to go to court for a patient who had been assaulted by her boyfriend. By allowing for documentation of every little part of a patient’s care, EMRs significantly decrease the risk of mistakes slipping through the cracks. The biggest benefit of EMRs is easy: risk management. When EMR systems were first introduced, there was resistance, but it gave way to the push for efficiency. UHS is an Equal Opportunity Employer and as such, openly supports and fully commits to recruitment, selection, placement, promotion and compensation of all individuals without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws.Let’s examine the structure and reasoning that has made medical scribe programs so successful. Universal Health Services is a holding company. Any reference to employment at UHS or employees of UHS refers to employment with one of the subsidiaries of Universal Health Services, Inc.Īll employment at “UHS" is with one of the subsidiaries of Universal Health Services, Inc., including its management company, UHS of Delaware, Inc. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of the subsidiaries of Universal Health Services, Inc. Any reference to "UHS" or "UHS facilities" including any statements, articles or other publications contained herein which relates to healthcare or management operations is referring to Universal Health Services' subsidiaries. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. is a holding company that operates through its subsidiaries. UHS is a registered trademark of UHS of Delaware, Inc., a subsidiary of Universal Health Services.
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